You can download our app! For iPhone users simply use this link. For Android users simply use this link. Or, you can register online here.

Yes! Please visit your local Smitty’s and one of our team members will be happy to assist you with this.

Once you have entered your birthday in your MySmitty’s Rewards account, it cannot be edited. If you entered it incorrectly please email a photocopy of government issued ID along with your loyalty customer ID to loyalty@smittys.ca, and we will correct this for you.

• You receive 1 point for every $1 spent. 200 Points = $10 Loyalty Dollars!
• You receive a free meal, valued up to $18.99, during your birthday month!
• You can earn extra points for referring friends and family.
• You will receive exclusive offers for free menu items, bonus points, and discounts.

All of this information can easily be found in the app or online, once you’ve logged into your account.

No. Loyalty dollars will only be applied against regular priced menu items.

For guests who are active MySmitty’s Rewards members, you will receive an email on the first day of your birthday month informing you that your reward has been activated on your account. You have until the last day of that month to redeem your reward for one free meal, valued up to $18.99. If you have registered your children in your account, they too will be eligible to receive a free Kid’s Meal, valued at $8.99, during their birthday month. Guests who register for the first time during their birthday month, will receive a notification on the day following their registration that activates their free birthday meal.

There can only be one primary account holder. However, you can add up to 8 children in your account as ‘Registered Guests’ which entitles them to our Kid’s Birthday Reward program.

No, unfortunately not. Everyone who is of the age of majority is required to register for their own account. Only minors are eligible to be listed as registered guests under the primary account holder.

No, they sure don’t! However, once you reach 200 loyalty points, they will automatically convert into $10 loyalty dollars. Loyalty dollars do have an expiry date, and will expire 90 days after their conversion.

Yes. Once you reach 200 points, they will automatically convert to $10 loyalty dollars. Loyalty dollars expire 90 days after their conversion.

Simply present your app or physical loyalty card to your server before they deliver your bill, and they will process them for you!

Once you have collected MySmitty’s Rewards points from a visit at any participating Smitty’s location, your account will take a nap for 3 hours. Meaning that we cannot process multiple checks/transactions within a three-hour window.

Please email loyalty@smittys.ca. We work hard to respond as efficiently as possible. However, in the event that our load is a little heavy please allow up to 2 business for us to respond.