The success of our concept rests solely on the fact that we treat every meal occasion as an event. Whether we are visited for breakfast, lunch, dinner or just a snack, our philosophy is to
ensure that every customer leaves satisfied!
Smitty’s™ has successfully created a market in converting existing food and beverage facilities including free-standing, shopping malls, strip centres, as well as in hotels and
motels into our franchises.
Most hotels and motels are in the restaurant business out of necessity. In order to attract hotel guests and to achieve a higher room rate, it is thought that there should be food and
beverage on the property.
Hotel and motel owners generally don't have expertise on this side of their business, and accordingly, run a restaurant operation that quite often is unprofitable and does not satisfy guests.
This can be a direct reflection on the hotel and negatively impact upon room occupancy.
Therefore, there is an opportunity for Smitty’s™ to solve the problem by providing a proven system of food and beverage franchising, with continuous monitoring and support.
At the same time, what may have been a financial loss to the hotel becomes a profit. In addition to a lower investment cost versus new construction, this arrangement puts the franchisee in a
position to obtain immediate cash flow from customers who are staying in the hotels.
We recognize there are many alternatives to eating out in general, let alone in one of our restaurants. The onus is on us to ensure that the customer is more than just satisfied each time
they visit us. Good food, at a reasonable price, served quickly in a friendly manner all add up to a good feeling for having dined at Smitty’s™ - and a desire to return